What is a TCO?


Service Privacy Policy and Cookies

  • Written by Angelika Chycko
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Service Privacy Policy [ACConsulting.com.pl/en/]


1.General Information.

1.The Operator of the Service [service address, e.g. ACConsulting.com.pl/en/] is Angelika Chyćko

2.The Service gathers information about users and their behaviour in the following ways:

a.Through information entered in forms voluntarily.

b.Through cookie files saved in end-devices (so-called "cookies").

c.Through collecting web server logs by web the hosting provider.


2. Information in forms.

 1.The Website gathers information voluntarily provided by users.

2.The Website can also save information about connection settings (time, IP address)

3.The data in the forms is not shared with third parties unless agreed upon with the user.

4.The data provided in the form may be a set of potential customers, registered by the Website Operator in the register kept by the Inspector General for Personal Data Protection.

5.The data contained in the form is processed to meet the aim of a specific form, for example, to process a service request or contact sales clients.

6.The data provided in the form can be forwarded to subjects that implement certain technical services - this concerns the provision of information about the owner of a registered domain to subjects that are operators of Internet domains (primarily the Research and Academic Computer Network jbr - NASK), services that support payments or other subjects with which the Website Operator cooperates in this field.


3. Information about cookie files.

1.The Website uses cookies.

2.Cookie files (so-called "cookies") are computer data, mainly text files, that is stored in end-devices of the Website User and is intended for use with the pages of the Web Service. Typically, cookies contain the name of a website from which they come, their storage time on end-devices and a unique number.

3.The Website Operator places cookies in Website Users' end-devices and has direct access to them.

4.Cookies are used for the following purposes:

a. creating statistics that help to understand how Website Users use web pages, which may lead to improvement of the structure and its content;

b. maintaining Website Users' session (after logging in) due to which each user does not have to retype the name and password after browsing the pages;

c. determining user profile in order to display advertising materials that are matched to this profile, in particular Google Network.

5.The Website uses mainly two basic types of cookies: session cookies and persistent cookies. Session cookies are temporary files that are stored in the end-device of the User until logging-out, leaving the website or turning off the software (web browser). Persistent cookies are stored in the end-device of the User for a specified time that is determined in cookie parameters or until the User deletes them.

6.Software for browsing websites (a browser) usually allows storing cookies on users' end-devices by default. Website Users can change these settings. The web browser allows deleting cookies. It is also possible to block cookies automatically. Details of how to do so can be found in the help section or the browser documentation.

7.Restrictions on the use of cookies may influence some of the functions available on the Website pages.

8.Advertisers and partners cooperating with the Website Operator can also use cookies placed on Website Users’ end-devices.

9.We recommend that you read the privacy protection policies of these companies to be aware  how cookie files are used in statistics: Google Analytics Privacy Policy

10.Ad networks may use cookies, especially Google, to display ads that are matched to the specific use of the Website. They may keep the information about the user's navigation paths and time spent on a given page.

11.In terms of information on user preferences gathered by the Google ad network, each user can view and edit the information in the cookies with the use of the following tool: https://www.google.com/ads/preferences/


4.Server logs.

1.Information about some user behaviour is subject to logging-in into the server layer. This data is used only to administer the Website and provide the most efficient use of hosting services.

2.Browsed resources are identified by URL addresses. Moreover, the following may also be saved:

a. request time,

b. reply sending time,

c. name of the client's station - the identification is carried out by the HTTP protocol,

d. information about errors that occurred during implementation of the HTTP transaction,

e. URL address of the previously visited page (referrer link) - if the Website was entered through a reference link,

f. information about the user's browser,

g. IP address.

3.The aforementioned data is not associated with individual persons viewing the pages.

4.The data is used only for server administration purposes.


5. Providing data.

1.The data can be made available to third parties only within legally allowed limits

2.The data that enables identifying a given user is made available only upon the user's consent.

3.The Operator may be required to provide the information gathered by the Website to authorised bodies based on legitimate demands arising from the demand.


6. Managing cookie files - how to give and withdraw consent in practice?

1.If the User does not wish to receive cookie files, he may change the browser settings. However, it is worth noting that disabling cookies that are necessary for the processes of authentication, security, maintenance, and user preferences can hinder, and in some cases, prevent the user from viewing web pages.

2.To manage the cookie settings, choose the web browser/system from the list below and follow the instructions:

a. Internet Explorer

b. Chrome

c. Safari

d. Firefox

e. Opera

f. Android

g. Safari (iOS)

h. Windows Phone

i. Blackberry



  • Written by Angelika Chycko
  • Hits: 661

Under construction..

We are a leading specialist with 10 years experience and an understanding of all related positions in a dental practice. We have a reputation for identifying exceptional talent to connect with our best clients. We therefore offer candidates the option of individual assessment, coaching, and training to help them towards their exciting new role.

We know that it is really hard for dentists to find a great TCO. Equally it is hard for a TCO to find the right job, as both tend not to use traditional routes. 

We want to become a HUB to help match both parties.

It is completely free to use for the TCO and success fee based for the practice

Simply e-mail us on This email address is being protected from spambots. You need JavaScript enabled to view it. with your details and what you are looking for,
and we will connect you with your ideal match


Contact us..

What is a Treatment Coordinator?

Do you remember the time when dentists used to see patients with no gloves on, and there were no assistants or receptionists? In those days, there were no consent forms for the patient to sign - there were no treatment options either, as the dentist just did what they felt needed doing. How things have changed! Soon, private dental practices will not remember the times without a treatment coordinator.

There are different areas in which a Treatment Coordinator (TCO) can specialise, including orthodontic; implant; new patients; specialist treatments; referral; and many more. 

The main roles of the treatment coordinator are: building great relationships with patients, increasing the treatment value, and increasing case acceptance, whilst also making sure that the patient has legally consented to the treatment.

There are various ways the TCO role can be implemented, ranging from working from reception, to using a designated consultation room, or a surgery next to the dentist. 

Different coaches and speakers will tell you how the ideal TCO system should look. When thinking of implementing the TCO role, the most important part is to carefully plan first, to make sure you get the best possible fit for your practice, your team, and your vision. 

When thinking of becoming a TCO on the other hand, think of all the things you need to posses in order to be a successful treatment coordinator: the right personality, the right attitude, the right background, skills, and correct dental knowledge. Don't forget about needing real passion for helping people, delivering the best customer service possible, and about being a leader and great team player. 

Read about the satisfaction you can get from being a TCO

AC Consulting was built on passion for the role of Treatment Coordinator and the desire to promote better communication between dental teams and patients.

The concept emerged whilst Angelika Chycko was working for a top London dental clinic that was growing from 1 to 3 practices. Whilst looking for support, much needed treatment coordinators with the right background were nowhere to be found.

Our mission is to use our experience and specialist knowledge to identify those of the right quality and potential to become the best TCO's of the future. We can then assist with their development and growth, to help make dental practices better, more profitable, and friendlier than ever towards patients.


Workshops, training and mentoring for a TCO and dentist

Workshops are available in small groups of a maximum of 6 people. The format includes hands-on training with role-plays using practical information.
When we fully understand your challenges we can explain how we would tailor training to best suit your needs.

Individual mentoring is available for anyone who would like to become a TCO, or wants to understand the role better to find out if they have the right background and skills to be a successful TCO. 

Let's have a chat, with no obligation to use any of the services following any subsequent assessment. 

Contact us..

Recruitment consultancy

We are a leading specialists in the TCO sector with 10 years experience and an understanding of all related positions of: nurse, head nurse, receptionist, treatment coordinator and management. We have a reputation for identifying exceptional TCO talent to connect with our best clients. We therefore offer candidates the option of individual assessment, coaching, and training to help them towards their exciting new role.

Contact us..

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